Terms of Service

hosting image

Our

TERMS OF SERVICE

1) General Terms and Conditions

We, as a team, are always striving to provide better service to our customers and to protect their sites and businesses. Accordingly, we provide professional service. We must establish the basics and standards to explain the basics and rules of using One Web Cart services.
Hence, the agreement and the terms of use have been prepared in order to be the customer's guide to how to use the One Web Cart services and to be binding on the customer in order to avoid blocking or stopping the service.
These standards have been developed in accordance with local and international standards.

We also receive any comments or clarifications from customers regarding any of the Terms of Use and we can reject it if it is suitable, which does not violate local and international standards.

terms and conditions set out below are the basis for the commercial negotiation between One Web Cart Company and are represented hereunder as "we" and any natural or legal person and subsequently represent it as "Customer" if it is contracted by us or wishes to contract with us. By accessing and obtaining a service from One Web Cart, it is your express consent to all terms and conditions attached to this Terms of Use.

Free technical support is limited only to network problems and servers, not including how to manage the server or programs and scripts and content on the site as they are not responsible for solving the problems of the software, but we have other services with a fee we provide and you can follow these services through This is a (Web Services) page as it is constantly renewed.

Any cases of defamation directly or indirectly that may cause on Stop your services to stop permanently.

One Web Cart reserves the right to modify the Terms at any time and without notice, and Customer must follow the terms of use on our website through the Renewed continuously.

The updated terms and conditions apply to new and existing One Web Cart customers, & customers must review the use agreement from time to time to be updated in order to avoid violating them.

2) Customer Commitments

  1. The customer must register with the correct data in full. If it is proved that all the data recorded are fictitious, we notify the customer by telephone or by email for the amendment within 7 days of the request. From One Web Cart.
  2. The customer must take the necessary precautions to preserve the contents of the site, for example (external copy - domain data).
  3. WebCart does not impose restrictions on the customer to use its services, since all services are fully managed by the customer and are free to use the service according to their requirements, unless they violate the rules of the Web Services Terms of Use.
  4. In order to provide a perfect service free of impurities, our customers should be notified if we notice that an existing customer is violating the terms of use to take the necessary measures.

3) One Web Cart commitment

  1. Maintain the customer's personal data in full which is registered in strict confidentiality and will not be disclosed or circulated to any third party except the competent government authorities if requested.
  2. We reserve a backup copy of the client's website for 15 days only as a backup after the end of the service period. The customer can not deliver any copy after 15 days.
  3. Providing stability of the purchased services by 99.9%.
  4. In case the customer tries to hack to one of the existing sites and has been reached, the account will be canceled at the end of the account and does not have the right to return to the Web and the card Bai financial or service.

4) General rules governing the use of our services

  1. The customer must register with the correct data in full. If it is proved that all the data recorded are fictitious, we notify the customer by telephone or by email for the amendment within 7 days of the request date.
  2. The customer must take the necessary precautions to preserve the contents of the site, for example (external copy - domain data).
  3. One Web Cart does not impose restrictions on the customer to use its services, since all services are fully managed by the customer and are free to use the service according to their requirements, unless they violate the rules of the Web Services Terms of Use.
  4. In order to provide a perfect service free of impurities, our customers should be notified if we notice that an existing customer is violating the terms of use to take the necessary measures.
  5. Any violation for our terms of service , we will have to suspend your account without any prior notice or notification without any liability on us and there will be a fine of 500 Egyptian pounds to Reactive your account after the removal of the violation.
  6. The customer whois the sole responsibility on published content on both materially and legally without any liability on One Web Cart.
  7. The use of any One Web Cart's services is strictly prohibited for offensive political purposes, exposure to divine religions, defamation of a person, organization or company, or intentionally publishing any information that causes harm to a company, person, state or group.
  8. Violation of intellectual property rights and the use of the site or any of the services for illegal purposes, such as attacking or hacking a site, device, company or any network, attempting to do so or hacking, publishing and distributing copied or unauthorized materials or programs, fraud, Threatening or harassing any person, company or group, publishing pornographic or sexual material, spreading viruses or espionage files or linking to sites containing such violations all of these violations will stop your services immediatly.

4.1) Webhosting Services

  1. Rent a space on the server that connected to the Internet permanently to store a set of files programmed in specialized languages ​​to be shown to the final visitor in the form of a harmonious and integrated site and may be as personal site , blog, or a company Site.
  1. Client can Install his Scripts on hosting and in the case of any problem, you can Send a ticket to our technical support.
  2. New hosting Site will take upto 72 hours for propagation on the World Wide Web.
  3. One Web Cart is entitled to suspend some or all of the sites hosted on our servers during the time of periodic maintenance of the server which takes place on a monthly basis or during renewal our servers for increasing its operational and security efficiency in order to provide better service to customers and upgrade the quality of service provided.
  4. The customer has the right to request a backup copy of his / her website at any time and will be available for download in his control panel upon completion of the backup.
  1. Web hosting service is set up within 30 minutes of payment confirmation of the full amount.
  2. Violation of one of the terms of the hosting service, we will have to close your account without any prior notice or notification without any liability on us and there will be a fine of 500 Egyptian pounds to Reactive your account after the removal of the violation.
  3. If billing cycle ended, we will suspendthe service and take a backup for the site. customer has the right to claim this backup free of charge within 10 days of the suspension date and after the free period he is entitled to claim the copy within 20 days. In exchange for five hundred Egyptian pounds, We will delete the backup after 30 days of suspension date & the customer does not have the right to claim the copy even if pay an additional fee as it is automatically deleted after this period without the minimum responsibility on One web Cart.
  4. Customer may cancel the service at any time, & we refund back if the canclation request will be during 30 days of services request date.
  5. Price increases will be applied on new services only and will not apply on old services even if the customer renewed His/Her service for additional periods.

4.1) VPS Services

  1. VPS " Virtual Private Server" is one of our powerful services build on KVM virtualization with latest technology to provide real resources in terms of speed and efficiency of the - size of Ramat - bandwidth size - connection line - the size of the hard disk.
  1. Our VPS services is completely unmanaged β€” if you experience any technical issues with your server, you can reach out to our support team via Tickets.
  2. We can install WHM/cPanel on Linux VPS without any additional fee but will charge the customer with WHM/cPanel subscription.
  1. VPS service is set up within 45 minutes of payment confirmation of the full amount.
  2. Customer will receive serveral emails as reminder with payment date & due date.
  3. Customer has a grace period of two days after due date to renew the subscription without suspend the service.
  4. If the customer does not renew subscription during the initial grace period, the customer will receive a second grace period for three days then the service will be terminated.
  5. After the expiry of the second grace period (ie after 5 days of due date), the service will be canceled automatically and the customer isn't entitled to request copy of storage files.
  6. In case the customer need to cancel his/her service, not entitled to any refund
  7. We do not deal with anyone other than the person who has been agreed with him on the service, through his e-mail and telephone number, where the mail, telephone are the evidence of your ownership of our site or service, in order to protect our customers and their sites.
Last Update: 31 Jan 2019